What exactly do you do?
The heart of what we do is teach you how to get the most of your Apple branded products in the quiet, comfort, and convenience of your own home or office.
In terms of apps, we teach all the software that comes installed on your Apple device as well as popular third-party solutions.
Will you troubleshoot my wireless network, install a printer, or set up my Apple TV?
Yes! Wireless and printer setups are frequent requests. So are Apple TVs. We will work with any name brand printer (Canon, Epson, HP, Brother, etc.) We recommend any of the models that are on sale at the Apple Store or any printer equipped with AirPrint.
Do you teach group workshops?
You bet! We frequently conduct several training events for businesses and social clubs. These days, it's mostly about the iPad or iCloud. If you would like to learn more about workshops, please send us a message.
What do you not cover?
We do not provide training on financial software (like Quickbooks and Quicken), or Microsoft Office. Nor do we support FileMaker Pro, Final Cut, or Logic. While we do not support Windows computers or Android devices, we will be glad to transfer your data to a new Apple. Whew!
I have a super old Mac — is that a problem?
We certainly treat everyone on a case-by-case basis, but on the whole, we prefer to work with Macs purchased within the last four or five years running Mac OS X 10.6 (Snow Leopard) or later. The first order of business will be to update your Mac's software to the most current version. If your Mac cannot run current software, we kindly suggest buying a new Mac.
The time I want isn't available on your website. What do I do?
Unfortunately, if a time isn't available on our website, it is because we are either already booked or have other obligations. Give us a call and we'll figure something out.
Can I text message you?
We prefer communicating through email, but thanks for asking!
Will you teach my kids stuff while I go shopping and get my hair did?
We like kids, but if you want us to teach yours, then you need to be in the room with us, please.
I have a complicated project. Will you still help me?
We can most certainly help you produce your special project. You'll need to decide if you want us to teach you to do the project yourself or if you simply want us to do the work for you. Either way, send us a message and we'll take it from there.