We have an exciting new service to announce today, and it's called Quick Consult. Quick Consult is a training appointment held over the telephone with just a 30 minute minimum. Here's the neat thing about it, we can help you almost immediately! This means that if you're stuck on a problem and need help right away, just give us a call (205.588.0330) or book an appointment online, and we'll be with you within the hour. Many of you know Cortney. She's a good friend who used to work at the Apple Store several years ago. She was Apple's Lead Creative, which means she's taught Apple to hundreds of people and has the patience of a saint. Well, Cortney now conducts Quick Consults. Benefits of Quick Consults includes the following: + Appointments can be booked almost immediately. + Help is over the phone: 205.588.0330. + Just a 30 minute minimum. + Quick Consults can also go through Mac Screen Sharing. Oh, and each trainer at The Mac Instructor takes copious notes, and those notes are all synced between us. If you book a Quick Consult, Cortney will pull up your appointment log to view what you've already learned and own. One more thing. Cortney will now be handling phone calls as well. Many of you have said you're tired of hearing my voice on the phone and would like someone friendlier. Ok, no one really said that! But, I am thrilled that someone who is super knowledgable and amiable is now the voice of The Mac Instructor. When trouble hits, or when you're just stumped on an issue, please consider a Quick Consult. 205.588.0330.
I am an Apple Certified Support Professional with over a decade of experience supporting families, schools, and businesses. Tech has always captured my imagination, but it's not my only passion. I'm an ordained Anglican minister; Aeropress is a daily ritual of mine; I've driven across Mongolia; and I'm the father of three girls. I hope to provide for you a balanced and realistic perspective into the practicality of technology.